
Contact Centers Training Academy
Safir Abi Aram CO. as the first outsourcing contact center company in Iran with more than 10 years of experience in implementing major domestic and international projects in this field, since its inception, it has recognized the important role of education in this industry and in this regard, in collaboration with professional instructors and also by relying on the knowledge and experience of the organization and managers. Has implemented specialized courses for contact centers at different levels.
The fact is that in today’s world what is most important is human power. Economists believe that what ultimately determines the characteristics of a country’s economic and social development process is its human resources, not capital or other material resources.

Services
Consulting Customer Relations Centers
Consulting Customer Relations Centers Due to the wide range of equipment, as well as the modules for contact centers and CRM, and the diversification of … "Consulting Customer Relations Centers"
Seminars held at the Academy of Customer Relationship Training
The seminars held at the Academy of Education for Customer Relations Centers in recent years are as follows. Stay tuned for future seminars…. The First … "Seminars held at the Academy of Customer Relationship Training"
Contact Centers Training Academy
Training the managers of call centers Essential skills & knowledge for efficacious Contact center management Contact center Strategy Succeeding with metrics Monitoring & Coaching Read … "Contact Centers Training Academy"
Education Courses
The Call Center Academy is a specialized assessment center, training and assessment of contact centers and forces operating in the customer service industry.
latest posts
Outsourcing
Outsourcing has become one of the important industries in the world today. The appearance of business process outsourcing corporations has offered a number of services … "Outsourcing"
The importance of average handling time
If you have any experience working with, or at a Call Center you know that average handling time (AHT.) has a huge role in the … "The importance of average handling time"
Why startups need outsourcing contact center?
You might not have this at the top of the priority list however below is some reason why startups should choose outsourcing contact center : … "Why startups need outsourcing contact center?"
Contact Centers Training Academy
Safir Abi Aram CO. as the first outsourcing contact center company in Iran with more than 10 years of experience in implementing major domestic and international projects in this field, since its inception, it has recognized the important role of education in this industry and in this regard, in collaboration with professional instructors and also by relying on the knowledge and experience of the organization and managers. Has implemented specialized courses for contact centers at different levels.
About us
- Safir Abi Aram CO , Noavari 7 , Pardis Technology Park , Pardis , Tehran
- 021 71 39 42 00
- info@iccs24.com